How We Handle Your Data

1. Who We Are

Oleyes Holding is a digital design and experience partner focused on creating high-impact, user-centred products and brands. When we say “we”, “our”, or “us” in this document, we are referring to Oleyes Holding.

2. Information We Collect

We collect information in three main ways:

• Information you provide directly, such as when you complete a contact form, book a call, or send us an email. This may include your name, company, role, email address, phone number, and any details you choose to share about your project.
• Usage data, such as pages visited, time on site, and interactions with our content, collected via analytics tools to help us understand how the website is used.
• Project-related data that you share with us during an engagement, including brand assets, strategy documents, and audience insights.

3. How We Use Your Information

We use the data we collect to:

• Respond to enquiries and prepare proposals or statements of work.
• Deliver design, strategy, and development services you have requested.
• Improve our website, messaging, and service offerings over time.
• Send important service, billing, or project-related communications.
• Share relevant updates and resources, where permitted, that we believe may be valuable for your brand or team.

4. Legal Bases For Processing (EEA/UK Visitors)

Where applicable, we process your personal data on one or more of the following legal bases:

• Contract – when we need the information to perform a contract with you.
• Legitimate interests – for example, to improve our services or secure our systems.
• Consent – when you opt in to receive marketing communications.

5. How We Share Information

We do not sell your personal data. We may share limited information with:

• Service providers who help us host our website, manage analytics, or provide communication tools, under confidentiality obligations.
• Specialist partners or contractors brought into a project to deliver specific components of your engagement.
• Regulators or authorities when required to comply with applicable law or lawful requests.

6. International Transfers

Depending on your location and the tools we use, your information may be processed in countries outside your own. When this happens, we take reasonable steps to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent protections.

7. Data Retention

We keep your information only for as long as it is needed for the purposes outlined in this Policy or as required by law. Project files and correspondence may be retained for a reasonable period to support future collaboration, legal obligations, or record-keeping.

8. Your Rights

Depending on your location, you may have the right to:

• Access the information we hold about you.
• Request corrections if any details are inaccurate or incomplete.
• Request deletion of your personal data, where applicable.
• Object to or restrict certain types of processing.
• Withdraw consent for marketing at any time.

To exercise any of these rights, contact us at privacy@oleyessholding.com.

9. Cookies & Analytics

We may use cookies and similar technologies to understand how visitors use our site and to improve performance. You can usually control cookies through your browser settings and opt out of certain analytics tools as described in their documentation.

10. Third-Party Websites

Our website may link to other sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their policies before providing personal information.

11. Contacting Us About Privacy

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

• Email: privacy@oleyessholding.com
• Subject Line: “Privacy enquiry – Oleyes Holding”