The Ground Rules For Working With Us

1. Scope Of Services

We provide digital strategy, brand and product design, interface design, and development services as described in a written proposal, statement of work, or similar document (collectively, the “Scope”). The Scope will define deliverables, timelines, responsibilities, and commercial terms.

2. Proposals, Fees & Payment

• All fees are quoted exclusive of any applicable taxes unless stated otherwise.
• Invoices are typically issued at project milestones or on a monthly basis for ongoing retainers, with payment due within the agreed payment term.
• Late payments may pause active work and may incur reasonable late charges or interest as defined in the Scope or invoice.

3. Changes To Scope

We understand that projects evolve. If you request changes or additions that are outside the agreed Scope, we will discuss the impact on timing and budget and agree a revised scope, change order, or additional statement of work before proceeding.

4. Client Responsibilities

You agree to:

• Provide timely access to information, assets, and stakeholders we reasonably need.
• Review and approve work within mutually agreed timeframes.
• Ensure you have the rights to any materials and data you share with us.

5. Intellectual Property

• Upon full payment of all relevant fees, you receive the rights to use final approved deliverables for the purposes specified in the Scope.
• Unless otherwise agreed, we retain ownership of our underlying methodologies, frameworks, tools, and non-project-specific know-how.
• We may showcase non-confidential work in our portfolio and marketing materials, unless you request otherwise in writing.

6. Confidentiality

Both parties agree to treat non-public information shared during the engagement as confidential and to use it only for the purposes of delivering or receiving the services, except where disclosure is required by law.

7. Warranties & Disclaimers

• We will deliver services with reasonable skill, care, and professionalism in line with industry standards.
• Except where expressly stated, we do not make guarantees regarding specific business outcomes, such as conversion uplifts or revenue growth.
• To the fullest extent permitted by law, we disclaim all other warranties, express or implied.

8. Limitation Of Liability

To the extent permitted by law, our total aggregate liability arising out of or relating to a project is limited to the fees actually paid for the specific services giving rise to the claim. We are not liable for indirect, consequential, or special damages.

9. Termination

Either party may terminate the engagement if the other party materially breaches these Terms and does not remedy the breach within a reasonable time after written notice. On termination, you agree to pay for all work completed and committed costs up to the effective date of termination.

10. Non-Solicitation

For a period of twelve (12) months after the end of an engagement, you agree not to knowingly solicit employment of team members directly involved in your project without our prior consent.

11. Governing Law & Disputes

Unless otherwise specified in the Scope, these Terms are governed by the laws of the jurisdiction in which Oleyes Holding is established. Any disputes will be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

12. Updates To These Terms

We may update these Terms from time to time to reflect changes in our services or applicable law. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you directly.

13. Contact

If you have questions about these Terms of Services, please contact us at legal@oleyessholding.com.